Manager of Physician Systems

Posted: June 15th, 2022
Location: Atlanta, GA
Pay Range: $90,000 - $130,000 plus excellent medical benefits and retirement benefits
Description:
This is a full time posiiton in Atlanta with a leading healtcare and hospital organization. Strong leadership experience is required, with management of teams in size of 10 or more.

The Physician Systems Manager will manage and direct the activities of the Physician Support Team, as well as Sr. Application Analysts on the Physician Special Projects team.
 
They will help to hire, train, and support the members of physician support team and special projects teams within the MIS Department.
Responsible for monitoring all physician support and special project team activities.
Provide status updates to Physicians Systems Director, monitor and manage team resources appropriately, escalate and resolve issues as necessary.
Develop and maintain excellent relationships with physicians utilizing technology solution(s).
Serve as primary point of escalation for physician support issues and maintain a focus on improving physician satisfaction.
Maintain a thorough working knowledge of all physician systems and technology. Work closely with Physician Practice Manager and Hospital Systems Manager to stay up to date on new physician technologies implemented and any challenges that may require physician support.
Build and maintain 24/7 physician support infrastructure. This includes appropriate staffing models for daytime support, an after-hours support protocol, and balancing physician support analysts time to achieve maximum efficiency for the support duties as well as system tasks.
Monitor and manage physician support and special projects staff to ensure productivity, customer service, follow-up, accountability and responsibility. Provide senior level mentoring and professional growth development for staff members.
Participates in other projects as assigned.
Attend various user group meetings representing the hospital.
Participate in vendor, consulting, and hospital management meetings as necessary.
  
Position Requirements  
Required:
1. B.S. Degree in Business, Information Systems or related field.
2. Five (5) years prior healthcare experience.
3. Three (3) years of management experience.
4. Excellent analytical and communication skills.
5. Outstanding interpersonal and leadership skills.
 
Preferred:
1. MBA, MHA, or other Masters Degree in Healthcare Administration, Business, Information Systems or related field.
2. Eight (8) years prior healthcare experience.
3. Five (5) years of management experience.